Design leadership that stays close to the craft.

I'm Vamsi — a product design leader with 15+ years shaping consumer and enterprise platforms at Meta, WeWork, Groupon, Vida Health, Salesforce, and eBay. I operate as a player-coach: setting direction, staying hands-on in the critical moments, and raising the bar on product and craft.

Experience
15+ years · 0→1 and scaled platforms
Reach
Consumer & B2B · 1B+ users shipped to
Domain
Marketplaces · Fintech · Healthtech · Real-estate tech
Based in
SF Bay Area
VG · 2026 · PORTFOLIO

How I operate as a player-coach.

Five principles that shape how I lead teams, shape product, and ship craft — whether I'm in the driver's seat or backing a strong lead.

01 / PLAYER COACH

Hands-on when it counts

Stay in the work during the critical moments while enabling teams to own outcomes end-to-end.

02 / SYSTEMS THINKER

Simplicity at scale

Preserve clarity as products and platforms grow in surface area, scope, and complexity.

03 / PRODUCT PARTNER

Shape, not just ship

Form strong opinions on product direction — partnering as an equal voice in strategy, not a downstream function.

04 / CRAFT BUILDER

Raise the bar

Build a culture of dogfooding — where designers, PMs, and engineers live inside the product they ship. Pair that with clear principles and direct feedback, and craft compounds.

05 / CLARITY DRIVER

Ambiguity into action

Turn fuzzy problems into simple, testable directions that teams can rally around.

01 / WORK

Work I’ve put my name to.

A cross-section of 0→1 launches, platform redesigns, and scaled consumer ecosystems across 15 years. Each case opens a short narrative of the problem, solution, leadership moves, and outcomes.

Meta · 2021–2022

Scaling Facebook Marketplace for a new generation of shoppers.

Re-engaged young adults (18–24) on Facebook by reframing the problem from isolated optimizations to a system-level strategy across supply, discovery, and trust — then broke through org silos to ship it.

YA Listings+19%
YA Engagement+14%
YA Transactions+9%
Meta · 2024–2025

Designing AI that earns trust — from advertisers to agents.

Led a unified Gen AI support experience across customers, agents, and specialists — making AI reasoning visible, interruptible, and correctable. Separated diagnosis from resolution as a UX discipline and established a 0→1 design system for AI support.

AI use cases12
Design system0→1
ImpactAHT ↓ · CSAT ↑
Meta · 2022–2023

Meta Verified: building Meta’s first 1st‑party subscription from 0→1.

Led subscription management and advertiser payments across Facebook, Instagram, and WhatsApp — taking Meta Verified from vision to product‑market fit in six months and laying the foundation for Meta’s long‑term subscription ecosystem.

PMF6 mo
SurfacesFB · IG · WA
ScopeGlobal
WeWork · 2019–2020

From sales-led funnel to self-serve product.

Led the 0→1 e-commerce platform for WeWork memberships, shifting acquisition from sales-led to product-led and collapsing a 23-day enterprise cycle.

New memberships~32%
Acquisition cost-89%
NPS+32%
Vida Health · 2014–2015

Redesigning coaching for behavior change.

As founding designer, rebuilt the 14-day trial around service trust, coach fit, and habit loops — finding product-market fit with pre-diabetic users.

Activation+14%
Engagement+23%
Conversion+8%
Groupon · 2017

Solving Cold Start: Personalization as a Growth Lever

Led growth design across Mobile & Desktop Top-of-Funnel and Personalization & Ranking. Reframed cold start as a ranking problem, ran 15+ experiments over 4 quarters, and drove $14M in annualized revenue.

Annual revenue$14M
Experiments15+
Conversion+3.2%
Salesforce · 2013

Mobile-first Salesforce & the Lightning Design System.

Led the mobile-first re-envisioning of Salesforce's flagship app and contributed foundational interaction patterns that became the Lightning Design System — shipping at enterprise scale.

ScopeFlagship + Admin
SystemLightning DS
UsersEnterprise

I build design orgs that shape product — and I keep a seat at the craft table.

Leadership

  • Hiring & developing senior talent
  • Coaching & mentoring junior talent
  • Cross-functional alignment at exec level
  • Roadmap shaping & prioritization tradeoffs
  • Design quality, standards & crits
  • Org strategy & change management

Product Craft

  • 0→1 launches & product-market fit
  • Two-sided marketplace & liquidity design
  • Growth: acquisition, activation, retention
  • AI & LLM integration in product + workflows
  • End-to-end journey & system design
  • A/B experimentation & funnel optimization
03 / EXPERIENCE

Career at a glance.

Oct 2020 — Aug 2025

Senior Product Design Manager

Meta · Commerce & Payments

Led design teams on C2C commerce experiences for Facebook users, and B2B payment and subscription experiences for advertisers and creators across Facebook, Instagram, and WhatsApp.

2019 — 2020

Group Product Manager, E-Commerce

WeWork

Led cross-functional teams to build and scale WeWork’s 0→1 digital commerce platform — transforming workspace sales and shifting the company from sales-led acquisition to product-led growth.

2017 — 2019

Senior Product Design Manager, Buyer Experience

Groupon

Owned end-to-end buyer experience across mobile & desktop marketplace surfaces — driving funnel optimization across discovery, consideration, checkout, and redemption.

2014 — 2017

Head of Design & User Research

Vida Health

Founding design leader for a digital health app connecting patients, coaches, and clinical teams. Built and scaled the design & research function from pre-PMF through Series C.

2009 — 2014

Senior Product Designer, Mobile & Platform

Salesforce

Designed and shipped core enterprise mobile and platform experiences used by millions of sales professionals — including the mobile-first flagship app and foundational patterns for the Lightning Design System.

2007 — 2008

Associate Interaction Designer, Buyer Experience

eBay

Redesigned My eBay — transforming a utilitarian account surface into a personalized engagement hub that improved buyer return behavior.

Summer 2006

Design Intern

Intuit

Rapid user research and prototyping to iterate on TurboTax's core navigation and interview questionnaire — shaping how millions of filers moved through the product.

MS, Human-Computer Interaction Design
Indiana University · USA

Graduate program focused on design research, interaction design, cognitive science, and experimental methods — the foundation for how I frame, test, and ship product decisions.

BS, Electrical Engineering
BITS, Pilani · India

Engineering fundamentals in systems thinking, signals, and computation — the other half of how I operate alongside product engineering leaders.

Let's build something great.

I'm selectively talking to teams about design leadership roles — player-coach at a growth stage, or director-level at a scaled org where craft and product judgment move the needle. Reach out any time.

LinkedIn
in/vgadey
Location
SF Bay Area